These Terms & Conditions govern your use of our website and purchasing services. By continuing to use our platform, you agree to comply with these rules. We encourage you to review them carefully before making any purchase.
Orders
Orders are confirmed once successful payment is received, except in the case of Cash on Delivery (COD) orders. We reserve the right to cancel orders for reasons such as stock unavailability, suspected fraudulent activity, or failed payment authorization.
Copyright and Trademark
All materials on this website, including text, images, illustrations, software, audio and video clips, and animations, are protected by the copyright and trademark rights of Khoobsurat Emporio. You may not copy, reproduce, modify, distribute, or transmit any part of this material without our prior written consent. All rights are reserved.
Shipping
Our standard delivery timeline is 5–10 working days, subject to courier availability. While we ensure proper packaging and dispatch, external factors beyond our control may sometimes affect delivery timelines.
Payments & Pricing
All prices listed are in INR and inclusive of applicable taxes unless specified otherwise. Payments are processed securely via trusted gateways. If a transaction fails, the order will not be completed, and customers are encouraged to retry with valid details.
Your Responsibilities
Customers are responsible for providing accurate delivery and contact details. Any misuse of our site, data scraping, or fraudulent activity is strictly prohibited. Violations may result in suspension of services or legal action.
Exchange and Refund Policy (Online Shop)
Customers may request returns or exchanges under the conditions outlined in our Returns & Exchanges Policy. Refunds will be processed promptly, usually within 7–14 working days.